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When we talk about Google Ads vs Meta Ads, most people default to CPCs, impressions, or engagement rates. That’s surface-level. The deeper question is: Where is your customer in their buying journey, and how do you structure your campaigns to intercept them at that exact point?


For a growing number of New Zealand brands, running both platforms in harmony with a clear delineation of role and function, has become essential. But let’s pull them apart first.



google ads vs meta ads

Google Ads in 2025: Demand Capture and Commercial Intent


Google Ads remains the strongest platform for bottom-of-funnel acquisition. When someone types a search query, there’s an immediate opportunity to satisfy that intent with a solution. You’re not creating demand. You’re harvesting it.


The structure of your campaign, and how tightly it maps to that intent is where the magic happens.


Keyword match types, SKAGs (Single Keyword Ad Groups), location-based bidding strategies and refined negative keyword lists still make or break campaign efficiency in 2025. Google’s automated Performance Max campaigns are powerful, but only when guided by sharp human oversight, especially on creative input and audience signals.


NZ Example: Yume Japanese Restaurant


With Yume, we started with traditional Google Search but noticed that one offering — “All You Can Eat Japanese” — had surprisingly low keyword competition despite thousands of monthly searches in Auckland.


We built a search campaign tightly around this niche with hyperlocal targeting and ad copy that aligned exactly with user phrasing. We then supported that with a viral social media post showcasing the all-you-can-eat experience which exploded with thousands of comments and tags. Once the post gained traction organically, we applied paid spend to boost it further across lookalike audiences. The search campaign fed the bookings; the Meta campaign fed the hype. They went gangbusters.


Meta Ads in 2025: Interest-Based Discovery and Social Proof


Meta Ads are interruption-based, so success here is not just about reach, it's also about narrative structure and audience psychology. In 2025, the platform rewards brands that behave like creators: performance creatives that don’t look like ads, and targeting strategies that shift based on behaviour patterns, not just demographics.


Meta’s native AI optimisation has improved, but the foundational principles haven’t changed. Your creative needs to be your targeting. Ad fatigue sets in fast, especially in high-frequency local campaigns, so variation in copy hooks and visuals is vital.


Case Studies: WOMAN Magazine and Chatty Chums


For WOMAN Magazine, Meta Ads allowed us to break through the noise by showcasing featured stories that weren’t just shared, they were debated discussed. The content they published was born from indemand topics found through keyword research, that had high monthly search rates but low competition. Meta’s algorithm rewarded the engagement and showed the ad to even more users at a very low cost per impression.


With Chatty Chums, we leaned heavily on dynamic creative testing, particularly for mobile audiences using lifestyle-centric visuals optimised for iPad and mobile-first consumption. Although we didn’t design their desktop site, we led the mobile responsive design overhaul. When we launched ad sets targeting urban female readers aged 25 to 40, bounce rates dropped significantly and in-session dwell time nearly doubled. Ads brought them in, and responsive design kept them there.


The Cost Equation: Google Ads vs Meta Ads in 2025


Cost is rarely about how much you're spending. It's about what you're spending it on. A $3 click on Google might be ten times more valuable than a $1 CPM on Meta if it leads directly to a qualified conversion.


On Meta, you're often paying for volume and interest generation. On Google, you're paying for action. But here's where people go wrong: they measure both platforms using the same KPIs. They shouldn't.

Your Meta ROAS needs to be measured over time. You're building awareness, then retargeting, then converting. For Google, you can (and should) measure short-term ROI more aggressively. Especially if you're in legal, medical, hospitality or trades.


Can Meta & Google Ads Work Together?


They absolutely should. Some of our best-performing campaigns start on Meta and close on Google. Others flip that. A user sees a strong Meta ad, checks out your brand, but doesn’t convert. Two days later, they Google your business name or related service — and now you have the opportunity to close via Search.


That’s where remarketing audiences become crucial. We often segment Meta audiences into warm viewers and build remarketing lists in Google for high-intent phrases. Or we set up brand defence campaigns in Google to intercept those exposed to our Meta ads who are now searching for the brand or its competitors.


It’s an ecosystem. Not a duel.


Which Is Better?


Neither. That’s like asking if billboards or TV are better without knowing the campaign objective. Meta will outperform Google for top-of-funnel discovery, especially with strong creative, a social-friendly brand, and a broad appeal. Google will outperform Meta for bottom-of-funnel performance, especially when someone is actively seeking your service.


But here’s the kicker: it’s not just about platform choice. It’s about timing, sequencing and message structure. And most NZ businesses still don’t structure campaigns this way.


Which Ad Platform Should I Use?


If you’re still asking “Which platform should we use?”, you might be asking the wrong question. The real question is: what behaviour are we trying to influence, and where does that behaviour live?


We’ve scaled campaigns for e-commerce brands, service businesses and publishers by treating each platform as a piece of a conversion engine, not a silo. From a viral Meta campaign for Yume that filled tables every weekend, to a refined performance funnel for WOMAN Magazine subscribers, the same rule applies: respect the platform’s purpose, and align your strategy to it.


Want help with platform strategy, creative, media buying and conversion architecture? Get in touch with TopTalent. We’re not just performance marketers. We’re behaviour designers.

The right web designer will elevate your brand, sharpen your digital strategy, and increase conversions. The wrong one will leave you with an expensive online poster no one wants to use.


Before I get started on any web design project, I ask every client what they actually want from their site. If you’re a business owner in New Zealand, choosing a web designer is more than a creative decision, it’s a commercial one. Your website isn’t just a design project. It’s a sales tool, a lead generator, a customer experience portal. And in 2025, it needs to work flawlessly on mobile, load instantly, and reflect your brand’s credibility at a glance.


So how do you choose a web designer in NZ? Follow these rules:


How to Choose a Web Designer

Prioritise UX and UI, Not Just “Design”


You’ll hear a lot of designers talk about aesthetics. But looks aren’t enough. What you really need is a designer who understands both UX (User Experience) and UI (User Interface).


UX is about how users move through your site. It’s strategy, structure, and flow. UI is how that strategy comes to life visually — colours, typography, layout. Together, they shape how people feel when using your site and how easily they can achieve what they came for.


As someone who builds websites and optimises them for search engines, I have beef with web designers who purely design for aesthetics. Like are you really going to rely solely on outbound marketing to generate your leads and sales? Don't you want your website to also churn out hot leads browsing the web?


But then I remind myself that if it weren't for them, I wouldn't have so much work lined up..


The trick to getting both a well designed website and an inbound marketing asset is to approach a search engine specialist before you hit up your designer to draw up the first web design draft. It's so much easier for your web designer to incorporate vital on-page seo from the get go rather than having to jam headers and content into an existing work of art – your web designer will also thank you for it.


If your web designer includes multiple mockups as part of their service then it's less of an issue and a good sign that they know what they're doing. However, if they're not asking about your audience, your sales funnel, or your business goals, they’re not doing UX. They’re decorating. Red flag.


Ask About Mobile-First and Responsive Design


Over 70% of New Zealanders now browse primarily on mobile. That means responsive design isn’t optional — it’s the baseline.


At TopTalent, we’ve worked with platforms like Chatty Chums, where we weren’t responsible for the original desktop version but were brought in to fix responsive issues for iPad and tablet devices. That’s often where DIY or offshore-built websites fall short — they might look fine on a laptop but break completely on mobile.


Your designer should test your site across a full range of breakpoints: mobile, tablet, laptop, and widescreen. If they can’t show you working previews on each, don’t proceed unless you're aware it's going to cost extra or if you have someone else lined up to do that work for you. I have worked with some amazing web designers who primarily focus on desktop web design to capture the feel and flow of a brand, leaving me to design the mobile and tablet layouts – but that's only because I can design for other devices – not many web developers can do that, and to it well.


Look at Past Work — But Ask Smart Questions


Don’t just scan a portfolio and assume quality. Ask:


  • Did the website convert visitors into customers?

  • How did it perform across mobile and desktop?

  • Was the project custom or based on a template?

  • What CMS (Content Management System) is it built on?


We worked with Industry DJ School, a niche education brand in Auckland, and redesigned their website to prioritise performance, mobile experience and clear booking paths. Within 12 months, their online sales had increased by over 200%. That kind of data matters more to them than pretty design (but it also looks pretty good if I do say so myself..).


Red Flags to Watch Out For


  • No clear discovery process: If they don’t ask about your goals, customers, and content plan, they’re just pushing pixels.

  • They only offer visual mockups: Modern web design should be collaborative, strategic, and built around your business — not just flat images.

  • They insist on full payment upfront: Most pros charge in milestones.

  • No SEO consideration: If they're not thinking about H1s, site structure, or load time, they're not thinking about your Google rankings.

  • No responsive design: If they haven't mentioned mobile or tablet design in their package then they probably won't even do it or will charge you more for it.


Should You Hire a Freelancer or an Agency?


Freelancers can be great if you have a tight budget and clear direction. But most businesses need more than one skillset: strategy, UX, copywriting, SEO, development. That’s why working with an agency (like TopTalent) often delivers more value. You’re not just hiring a designer, you’re hiring a team.


How to Choose a Web Designer in NZ & Where to Find Them


New Zealand has no shortage of web designers, but knowing where to find the right one for your business is key. Your options typically fall into three categories: platforms, freelancers, and agencies — each with pros, cons, and very different outcomes.


Freelancers

Freelance web designers are common in cities like Auckland, Wellington and Christchurch. You’ll find them on platforms like Upwork, The Freelance Village, The Creative Store or through local Facebook groups such as NZ Business Network. Freelancers can be cost-effective for basic builds or one-off landing pages, but quality varies. Look for a strong portfolio and local experience — ideally someone who understands New Zealand’s market, not just how to use a template.


Design Agencies

Boutique and mid-sized agencies offer a more strategic approach, often combining design with SEO, UX, development and content. Agencies like TopTalent, Ph Digital, and Nettl are built for businesses that want results, not just aesthetics. If you’re after performance, scalable design, and ongoing support, an agency gives you a team — not just a designer.


DIY Platforms

For ultra-lean startups, platforms like Squarespace, Wix, and Shopify can be a good stopgap. Just be aware that these tools are built for ease, not performance. Many clients come to us after outgrowing DIY platforms, realising they need a more robust and conversion-focused website once their business starts scaling.


Local Marketplaces

Don’t overlook WeCreate, Design Assembly, or even NZ’s Yellow and Oneflare directories for vetted web design professionals. These platforms allow you to filter for local experience, industry knowledge and reviews from other Kiwi businesses.


Finding a designer who knows the New Zealand audience — what converts, what performs on mobile, and what search behaviour looks like here — is far more valuable than choosing someone overseas based on price alone.


Choosing a Web Designer Is a Business Decision


Think of your website as a salesperson who works 24/7. The right designer doesn’t just make it look good. They make it perform.


Before you sign off, ask yourself:

  • Do they understand my goals?

  • Can they show measurable results?

  • Are they solving problems or just selling a service?


If you’re not getting confident yeses across the board, keep looking.


Need a Web Designer Who Gets Business?


We design high-performing websites for ambitious NZ brands. If you're tired of slow sites, generic templates or underwhelming results, let’s talk. We'll show you what strategy-first web design really looks like.

If you're investing in marketing but not seeing results, your website might be letting you down. Strong web design is often the missing piece. It shapes how people interact with your brand, how search engines interpret your content, and how likely someone is to trust and engage with your business.


When we talk about web design in 2025, we’re not talking about pretty colours and trendy fonts. We're talking about the user experience, interface logic, responsiveness, accessibility, and how well your website guides people through a digital journey. That’s what separates a brochure site from a real business asset.



Web designer designing a website for a tattoo parlor.

What is Web Design?


Web design is the practice of planning and designing the structure, visuals, interface, and overall experience of a website. It blends graphic design, user interface (UI), user experience (UX), branding, layout strategy, and front-end performance to create a site that is not only visually compelling but also functional and intuitive.


In a business context, good web design helps build trust, remove friction, and convert interest into action. It allows your brand to show up credibly in an increasingly digital-first environment, across devices and platforms.


Why UI and UX matter more than ever


User interface (UI) is how your site looks and feels. It's the layout, typography, colour palette, and design system that gives your site its personality. User experience (UX), on the other hand, is how it works — how easily someone can find what they’re looking for, navigate between pages, and complete key actions like submitting a form or making a purchase.


Modern customers make decisions quickly. If your interface is unintuitive or your layout is confusing, users will bounce — and you’ll never even know they were interested. Exceptional UX removes that guesswork. It gives your visitors exactly what they want, in as few steps as possible, in a way that feels seamless and professional.


What are the different types of web design?


There are several approaches to web design, each serving a different type of business or objective:


Static Design: Fixed-layout websites with minimal interactivity, often used for simple brochure sites.


Dynamic Design: Websites with interactive features, content management systems (like WordPress), and elements that change based on user input or behaviour.


Responsive Web Design: The gold standard in 2025. Responsive design ensures your website looks and functions properly across all screen sizes — mobile, tablet, desktop and even large-format displays.


Mobile-First Design: An approach that starts with the smallest screen and scales up. It’s essential for businesses targeting younger audiences or mobile-heavy industries like hospitality, retail, and events.


Custom Web Design: Tailored from the ground up for your business objectives. This type of design focuses on UI/UX performance, strategic content placement, and long-term scalability.


A serious business typically needs a responsive, custom-built site that’s designed around the user’s journey. That’s where real ROI comes from.


Web design and SEO: Built to perform


Search engines prioritise sites that offer users a fast, valuable, and well-structured experience. That means mobile responsiveness, clean code, crawlable content, and logical navigation.


When we rebuild websites at TopTalent, we always start with SEO architecture. We focus on clean internal linking, minimal load times, semantic HTML, and design systems that support your content hierarchy. Google can’t rank what it can’t understand — and design plays a central role in that.

Good web design doesn't compete with SEO. It amplifies it.


Do I need a custom-designed website?


Template-based websites are fine if you're testing an idea or launching a personal project. But when you're operating a real business, you need your site to work as hard as you do.


A custom site gives you control over performance, branding, conversion flow, and scalability. You’re not locked into a rigid structure or weighed down by bloated third-party plugins. You can design every interaction around how your customers think, act, and decide.


We design websites that reflect the logic of your business and the expectations of your customers. That’s where design becomes strategy.


Can web design impact trust?


Completely. In fact, most users will judge your credibility based on your website alone. A cluttered, slow, or unresponsive site suggests the business behind it is outdated or unprofessional.


This is especially true for high-consideration purchases, in industries like health, legal, education, and finance, and even hospitality, events, and ecommerce businesses are judged instantly by how smooth their mobile experience is.


Trust isn’t something you can demand. You have to design for it.


Case Study: Chatty Chums


Chatty Chums is a lifestyle media brand that needed a site capable of scaling content while keeping the reading experience smooth across devices. We developed their website based on a beautiful design and delivered a high-performance responsive design for mobile and tablet.


The result? A seamless experience on iPad and mobile that now serves as the primary reading platform for their audience. Because of their UX and consistent SEO strategy, Google now treats them as a trusted publisher. When Chatty Chums writes about a brand, like Besos Margarita — that article can dominate rich snippets and local search results. This goes to show that not only do their users trust their website but so does Google.


That’s the power of responsive, mobile-first design when it’s built on a solid SEO foundation.


Case Study: Industry DJ School


Industry DJ School came to us with a vision to become Auckland’s go-to destination for aspiring DJs. Their old site was visually dated and lacked clear structure. We rebuilt it with a sleek new design, simplified navigation, and strategic CTAs aligned with their course funnel.


We focused heavily on UX, ensuring that users could find courses, view upcoming dates, and book without unnecessary steps. The mobile version was completely rebuilt for performance and clarity.

Within 12 months of launch, their sales increased by 200%. That’s what happens when the design finally matches the ambition of the business.


What does web design cost in NZ?


For a business site that’s designed to perform, you’re typically looking at $5,000 to $25,000 depending on complexity, custom features, and integration needs. A truly strategic website that’s fast, intuitive, and scalable, is not a sunk cost. It’s an active asset that brings measurable returns in brand perception, lead generation, and long-term SEO visibility.


We work with businesses across that entire spectrum, always with a focus on future growth, not just launch day.


Ready to build a website that performs?


If your website feels dated, slow or misaligned with your business, it might be time for a serious design rethink. We’ll help you build something that works the way your customers think, and converts the way your business needs it to.


If you want to know more about how we design websites, click here.


Let’s talk. No fluff. Just good design that works.

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